Pre-requisites

This section describes the information needed from the target application team.

• Application Instance's Connectivity Details
• Service Account Details (Client Credentials details)
  Note:

  Admin id: This service account should have read and write privileges to perform all the operations.

Follow the below process to get the Token and Subdomain Name:

1. Log in to your Zendesk account using the admin credentials. Use URL: https://developer.zendesk.com/auth to log in. 
2. Enter your email and password and then Sign In.
   
3. Click the Admin icon.
4. Select Channels > Apps & Integrations > Zendesk API.
5. On the Settings tab, toggle Token Access toggle to enable API token access.
6. Click Add API Token.
7. Enter a name for the token and click Save. A token is generated and displayed in the pop-up window.
   Important:

   Copy the token and keep it secure with you. Once you close this window, a full token will never be displayed again.
   
8. Navigate to People > Team > Team Members.