Authentication

Password Based Login

The password-based login feature allows users to authenticate using their username and password to access the Cross Identity Mobile App.

1. The user opens the Cross Identity Mobile App.

2. The app displays the Username field.

3. User provides their username in the designated field and clicks Sign In.

4. The app displays a Password field.

   • User enters their password and clicks Login button.

   • If the password matches the user's password, the app logs the user into the CI launchpad.

   • If the password does not match, an error message is displayed, indicating the failure, and providing the option to try again.

   • If the user's Active Directory (AD) credentials are used for authentication:

     The Cross Identity app verifies the provided AD credentials.

   • If the user's Cross Identity local credentials are used for authentication:

         The Cross Identity app verifies the provided local credentials.

Passwordless Authentication

The passwordless login feature allows users to authenticate themselves using the CIVerifID app.

1. The user opens the Cross Identity mobile app.

2. The app displays a Username field.

3. The user provides their username in the designated field and clicks Sign In.

4. The app performs a backend check to verify the username and determine if the user can access the Passwordless Authentication policy.

5. If the user is not a part of the Passwordless Authentication policy:

   The password-based login flow will be executed for the user.

6. If the user is a part of the Passwordless Authentication policy:

   • The user gets a push notification on the CIVerifID App.

   • The push notification prompts the user to authenticate to validate themselves.

   • The user opens the CIVerifID App from the push notification.

   • The CIVerifID App validates the user's fingerprint or face ID successfully.

   • Once validated, the user must manually navigate to the Cross Identity Mobile App.

7. The user is automatically logged in to the Cross Identity Mobile App.

8. The user is then landed on the launchpad of CI.